Gaming!
We are Vault F4 Gaming ("we", "our", "us"). We’re committed to protecting and respecting your privacy. If you have questions about your personal information please contact us.
We can be reached either through the contact form on our website, www.vaultf4.com or by emailing
We will do our best to acknowledge emails within 24 hours of receipt, but administering VaultF4 is a personal effort by 2-3 individuals, so this cannot be guaranteed owing to possible real-life commitments. If you have not heard back that we have received your email within 7 days, please reach out to see what went wrong.
We collect some or all of this information in the following cases:
- We do not use your personal information for marketing purposes, nor do we sell it to third parties.
- Any data you provide is used solely as outlined here and for our requirements to provide these services to you.
- Please note that your HLStatsX:CE profile and its associated information (except for IP addresses) are publicly visible by default. You may configure some or all of this visibility via the hlx_menu command while in-game.
Other data that has been collected and is necessary to provide the services and enforce our rules and policies will be retained until we no longer require it for this purpose. This includes, but is not limited to IP addresses, Steam account IDs, and usernames. This data will be deleted once VaultF4 or any successors cease to operate the gameservers and any related services and have no further need of it.
We can be reached either through the contact form on our website, www.vaultf4.com or by emailing
We will do our best to acknowledge emails within 24 hours of receipt, but administering VaultF4 is a personal effort by 2-3 individuals, so this cannot be guaranteed owing to possible real-life commitments. If you have not heard back that we have received your email within 7 days, please reach out to see what went wrong.
Scope
This privacy policy applies to data collected by our gameservers. Any data collected on our websites or other services may be governed by these services' own individual policies.What information we hold about you
The type of data that we collect and process on our gameservers includes:- Your name or username.
- Your steam ID.
- Your IP address
- Further data may be collected if you choose to share it, such as if you fill out fields on your HLStats profile.
- During gameplay on our servers, all in-game player actions (for example: chat messages, frags, assists, map votes, deaths, or achieving gameplay goals) are collected by our logging and HLStatsX:CE systems.
- The above includes automated SourceTV recordings whenever players are present in a server.
We collect some or all of this information in the following cases:
- when you connect to or play on our gameservers
- When you fill out fields on your HLStatsX:CE profile.
- You report players for breaking the rules.
- You are observed (or reported for) breaking the rules and/or receive a punishment in the form of an admin action (mute, kick, ban, gag, etc)
How your personal information is used
We may use your personal information in the following ways:- For the purposes of identifying you across sessions on our gameservers and/or forum, and to provide our services to you
- For security reasons and to enforce punishment for players that have cheated or violated the gameserver rules
- We may, on occasion, provide logs or SourceTV recordings to closely-partnered Sourcemod developers to enable to them to debug issues with their plugins.
- To act on fraudulent activity or violations of our service policies
- When we receive a complaint about behaviour and need to investigate or verify the claim
- Your IP address is recorded when you connect to our gameservers. Your IP address is never publicly visible.
- To provide you with an HLStatsX:CE profile showing how your gameplay ranks against other players on our server.
- To collect aggregate anonymous statistics to improve our services - for example, map ratings and "kill heatmaps" for map developers to improve their map designs.
- In rare circumstances, to contact you if there is an urgent issue that requires your attention.
- We do not use your personal information for marketing purposes, nor do we sell it to third parties.
- Any data you provide is used solely as outlined here and for our requirements to provide these services to you.
- Please note that your HLStatsX:CE profile and its associated information (except for IP addresses) are publicly visible by default. You may configure some or all of this visibility via the hlx_menu command while in-game.
Data Transfer
We may transfer the data we have collected to VaultF4-operated servers in other countries. However, this privacy policy on the collection, use, and storage will still apply to any transferred data.Data Expiry
So long as you continue to play on these game servers, any gameplay data that has been collected by HLStatsX:CE will persist. After a predetermined period of inactivity, the profile will become inactive and eligible for removal; once considered "inactive", it may be removed at any time when we run maintenance or cleanup operations to improve the performance of our database.Other data that has been collected and is necessary to provide the services and enforce our rules and policies will be retained until we no longer require it for this purpose. This includes, but is not limited to IP addresses, Steam account IDs, and usernames. This data will be deleted once VaultF4 or any successors cease to operate the gameservers and any related services and have no further need of it.
Your Rights
- You have a right to access the personal data we hold about you or obtain a copy of it. Nearly all of this information is readily available in easily digestible form via the HLStatsX:CE web interface at www.vaultf4.com/hlstats/. If you believe there is non-public or non-visible information on you that you wish to access, please contact us.
- If you believe that the information we hold for you is incomplete or inaccurate, you may attempt to correct it in-game using the hlx_menu command. If this is unsuccessful or you require assistance you may contact us to ask us to complete or correct that information.
- You may also have additional rights under regulations such as the GDPR. If you wish to exercise any of these rights, please contact us as outlined above.